Troubleshoot Promotion/Relegation League

The format you used before is not listed.

Cause: It was renamed. The format is now Promotion/Relegation League (Set Partners).

Fix: Select that instead — same format, and existing leagues are unaffected.

Generation fails on team count.

Cause: You need exactly groups × teams per group fully partnered teams. With the defaults that is 16 teams — 32 players, all paired. Unpaired players do not count.

Fix: Pair everyone, or adjust the roster until it matches your configured shape exactly.

Five or seven teams per group is rejected.

Cause: Group size must be even. Odd sizes would need bye weeks and a different playoff shape, which is not supported.

Fix: Use 4, 6 or 8. See Custom groups and blocks.

Your play dates do not line up with the playoff weeks.

Cause: The schedule is derived from your group size, not fixed to particular weeks. A block is (teams per group − 1) round robin weeks plus one playoff week — so groups of 6 push the first playoff to week 6, not week 4.

Fix: Recalculate your dates from your actual shape. See Custom groups and blocks for the week maths.

In a larger group, only some teams played that week.

Cause: Only the top two and bottom two of a group play playoff matches, whatever the group size. With groups of 6 or 8, the middle teams have no playoff match — they are ranked by their block standings instead.

Fix: Expected. If you want everyone playing every playoff week, use groups of 4.

The top group's matches changed nothing.

Cause: Group A cannot promote out of the top, and the bottom group cannot relegate out of the bottom. Those matches are still played, but they only set standing.

Fix: Nothing to fix — and that standing is not wasted. It feeds the final bracket seeding.

A team with a worse record seeded above one with a better record.

Cause: Bracket seeds are banded by final group and ordered inside each band by a fixed rule, not by raw record. Every Group A team seeds above every Group B team.

Within a band the order is: relegated-in team, top-match loser, any middle teams, bottom-match winner, promoted-in team.

Fix: Working as designed. The counterintuitive part is deliberate — a team relegated into a group seeds at the top of it, and a team promoted into a group seeds at the bottom. Coming down from a stronger group is treated as better than climbing from a weaker one. See Playoff weeks and the final bracket.

You have 12 or 20 teams rather than 16 or 32.

Cause: No problem. The bracket pads to the next power of two with byes.

Fix: Nothing needed. Top seeds receive the byes and advance automatically.

You would rather finish on standings.

Fix: Turn the final bracket off. The season then ends on the last block's standings.