Record payments and give refunds for a private event

Every payment on a private event, by card or recorded by you, lives in the Payments card on its proposal page. Record checks, cash and account credit there so the organizer's balance stays right, and refund card payments from the same place.

Record a check, cash or account credit payment

Any club admin can record a payment toward the deposit, the balance or extras.

1. Open the request's proposal page and find the Payments card.

2. Click Record a payment.

3. Choose Check or Cash (or Account credit when the organizer is linked to a member with credit).

4. Check the Amount received. It's filled in with what's owed; lower it for a part payment.

5. Add the check number if you like, and the date you received it, then record it.

GGS takes no service fee on payments you record, so the amount filled in is what's owed without our fee. Recorded payments count toward what the organizer owes, and the request's status updates on its own.

Undo a recorded payment

If you recorded a payment by mistake, click Remove next to it in the Payments card. Account credit you removed goes back to the member's account.

Refund a card payment

Only the club owner can refund card payments.

1. In the Payments card, click Refund next to the payment.

2. Enter the Amount to refund: all of it or part.

3. Confirm the refund.

The refund comes out of your club's Stripe balance and goes back to the card they paid with. The dialog shows your refund cutoff date, so you can tell whether they cancelled in time for a full refund.